How Digester Doc Streamlined Their Sample Testing Workflow with Labii

Digester Doc (www.digesterdoc.com) is a trusted contract research organization (CRO) focused on delivering analytical testing and consulting services for anaerobic digestion and biogas systems. As a leader in the industry, Digester Doc is known for their precise laboratory work and end-to-end consulting—from sales to sample analysis to client reporting.

But as their business scaled and workflows became more complex, the limitations of paper-based and Excel-driven systems became apparent. That’s when Digester Doc turned to Labii, a platform known for providing tailored Electronic Lab Notebook (ELN) and Laboratory Information Management System (LIMS) solutions for CROs and research-driven companies.

A Platform Designed Around the Customer, Not the Other Way Around

Labii offers more than just a digital lab notebook. The platform delivers a fully customizable data management infrastructure that streamlines customer relationship management, proposal tracking, project oversight, sample testing workflows, and more—all in a single system. This made Labii uniquely suited to support Digester Doc’s evolving needs.

Will Charlton, owner of Digester Doc, first connected with Labii back in 2021. After evaluating several platforms, Digester Doc chose Labii due to its unrivaled customization capabilities.

“It feels like Labii just created a whole new platform tailored for Digester Doc,” said Will. “Nothing else came close in terms of adaptability.”

From Paper and Spreadsheets to a Unified, Trackable System

Digester Doc had already built a well-defined process that moved smoothly from sales to lab work. However, most off-the-shelf software solutions required them to change that process. Instead of forcing a new system on their team, Labii’s team worked hand-in-hand with Digester Doc to recreate and enhance their existing workflow digitally.

Together, they designed custom applications, tables, metadata columns, and user-visible workflows that reflect the actual steps taken in the lab and office. Labii unified their entire workflow under one centralized platform—making it easier for lab technicians to document results and for managers to monitor project progress at a glance.

“Labii has worked with numerous companies to customize the platform to meet their specific research needs,” said Yonggan Wu, Labii representative and lead on the Digester Doc implementation. “A platform should adapt to your workflow—not the other way around.”

Designing for Complexity—and Discovering Opportunities to Improve

Creating a digital solution for a complex workflow doesn’t happen overnight. For Digester Doc, it took several iterations to fine-tune the design. But each revision served as a valuable opportunity—not just to digitize their existing process, but to rethink and optimize it.

Labii’s flexible widgets and advanced workflow tools helped identify and resolve bottlenecks that had gone unnoticed in their legacy processes.

“I really appreciate the dedication of Labii’s team. They continually came up with solutions for our requests, even the ones that seemed impossible,” said Anna Green, LIMS Administrator at Digester Doc. “We always got timely support, and I’m proud to see a system built entirely around how we think and work.”

A System That Grows With the Business

Today, Digester Doc’s Labii-powered system not only links together lab data, customer information, and project milestones—it even acts like an ERP system, generating quotes and invoices similarly to platforms like QuickBooks.

What started as a LIMS has become the digital backbone of the company.

Final Thoughts

The collaboration between Digester Doc and Labii demonstrates the power of flexible software tailored to unique scientific workflows. Rather than force a CRO to fit into a rigid system, Labii adapts to support each customer’s needs—saving time, reducing cost, and unlocking new efficiency across operations.

If your CRO or lab is struggling with scattered spreadsheets, disconnected workflows, or off-the-shelf software that doesn’t quite fit, Labii is ready to build a solution around you—just like it did for Digester Doc.

To learn more, schedule a meeting with Labii representatives (https://call.schedule.labii.com) or create an account (https://www.labii.com/signup/) to try it out yourself.